Online Consultation: Klinik
When the practice is open please submit an online form for the practice to review
- You can request a non-urgent appointment, submit a medication query or administrative query during practice opening hours Monday to Friday.
- You may be directed to other services that are more appropriate to meet your needs.
- Phone us Monday to Friday during opening hours if you do not have internet access.
- You can visit the surgery and speak with a receptionist, Monday to Friday during opening hours
- Whether you contact us online, over the phone or in person all requests are reviewed by a GP who will decide on the most appropriate next steps.
- It may take 24 hours for your routine request to be reviewed by the GP.
- The practice may contact you for more information.
- You may be offered an appointment with a wide range of healthcare professionals within the team to make sure you get the best care.
We prioritise appointments based on the urgency of the issue, so wait times may vary. You have the option to request a specific doctor when filling out the online form, but please note that this may result in a longer wait time.
NHS App
Try the NHS App. If you’re a patient at our practice you can now use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet. You can use the NHS App to get health advice, order repeat prescriptions, manage your hospital referrals, view your GP health record and more. If you already use Patient Access you can continue to use it but you can use the NHS App as well. For more information go to www.nhs.uk/nhsapp.
For more information on how to use all of our digital services, please go to Modality Lewisham – Digital Support Hub
What the NHS App does
- get advice about coronavirus – get information about coronavirus and find out what to do if you think you have it.
- order repeat prescriptions – see your available medicines, request a new repeat prescription and choose a pharmacy for your prescriptions to be sent to.
- book appointments – search for, book and cancel appointments at your GP surgery, and see details of your upcoming and past appointments.
- check your symptoms – search trusted NHS information and advice on hundreds of conditions and treatments, and get instant advice or medical help near you.
- register your organ donation decision – choose to donate some or all of your organs and check your registered decision.
- find out how the NHS uses your data – choose if data from your health records is shared for research and planning.
- view parts of your GP record – including information about medication, allergies, vaccinations, previous illnesses and test results.
If you’re a patient at our practice you can use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.
Get the app
Non-urgent advice: Having Problems?
You can still contact the practice by phone or in person, this is just another option, which other patients have found is more convenient and saves them time. More information including “how to” leaflets and videos of patients and why they are using GP online services are available at www.nhs.uk/gponlineservices
Patient Access
Online services allow you to:
- book, check or cancel appointments with a GP, nurse or other healthcare professional
- order repeat prescriptions
- see parts of your health record, including information about medicines, vaccinations and test results
- see communications between your GP surgery and other services, such as hospitals
How to register for Online Services
If you have not used our online services before you will need to:
- Contact the surgery by phone or in person
- Verify your identity
- Secure a username and password
- Enter Patient Access and enter your registration details exactly as shown on the form.
- After registering, log on with your username and password.
